Terms, Conditions & Store Policies

Designed around clarity.

Website information

Website descriptions, coverage estimates, availability, pricing, and imagery are provided for general planning and may change. Coverage varies with layout, mounting height, airflow, humidity, wind, and site conditions.

Quotes and orders

A sale is governed by the written quotation or order agreement accepted by the customer. Site-specific work, professional installation, shipping, taxes, permits, electrical work, water connections, and other services are included only when stated in that agreement.

Delivery and installation

Complimentary delivery applies only where expressly stated. Installation timing and pricing depend on site access, structure, utilities, configuration, and installer availability. Customers must disclose relevant site conditions before work begins.

Deposits, cancellations, and returns

Any deposit, cancellation, return, or refund terms will be stated in the applicable written quotation or order agreement. Custom, installed, opened, or special-order components may be subject to different terms where permitted by law.

Warranty and service

Product warranty and service coverage are governed by the warranty documentation supplied with the order. No website statement replaces those written terms.

Contact

Questions should be resolved before purchase. Call 321.222.MIST to speak with the Florida team.

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